On august 7, 2012, consona merged with cdc software. Born from the merger of consona and cdc software, aptean, gives businesses of all sizes a competitive edge. Unfortunately, ever since the june 2006 acquisition by consona then called m2m holdings or made2manage onyx seems to have fallen off the industry map. Cdc software and consona combine to form aptean mycustomer. Its customers range from 5 to 150 users, and though virtually all manufacturing segments are represented in its customer base, the top three industries served are electronics, industrial machinery and equipment, and fabricated metal products.
Cdc software combines with consona atlanta business chronicle. Cdc software, consona merge to form aptean crm magazine. Apart from erp, consona also acquired onyx crm and knova knowledge management. Cdc software and consona corporation merge to form aptean. Consona corporation launches new consona crm web site.
Inside the company, product developers need fast provisioning of the resources they rely on to do their jobs. Enterprise application software providers cdc software corporation and consona corporation, with a total of 1,500 employees and 5,000 customers, merged in august 2012 to form aptean corporation. There will however be significant overlap on the crm side of the house. Enterprise application software providers cdc software corporation and consona corporation, with a total of 1,500 employees and 5,000 customers, merged in august 2012 to form aptean corporation aptean sells software for the financial, manufacturing and other markets integrating customer relationship management crm, customer experience management cem. Cdc software ross enterpriseservices account executive, director consulting services. Prior to that, vista equity partners fund iv completed in april 2012 a buyout of cdc software, which filed for bankruptcy protection. The crm software system was flexible, feature rich and accommodated the three pillars of crm sales force automation, marketing and customer support extraordinarily well. Since 2007, litehouse has relied on factory mes to drive continuous. Automate and support business processes with industryspecific erp solutions. Whilst the recent merger of consona and cdc software may seem a natural consolidation, the deal raises some serious questions regarding the future of the companys crm offering. Consona corporation is a software company selling solutions to automate business critical. Onyx, you may recall, was caught in a bitter 2006 tussle between cdc software and m2m holdings. We empower people and businesses with endtoend, industryspecific solutions to address. Earlier this year, m2m acquired knova, then rebranded as consona and formed consona crm as a business unit to include onyx and knova.
And cdc also brings a manufacturing execution system cdc factory mom to the party, something consona has never offered. What does the cdc software, consona merger mean for their. Consona crm is one of the only vendors focused entirely on service and support. Aptean, a global leader in enterprise business software, provides targeted erp, supply chain management and compliance solutions that deliver results. Cdc software is the leading provider of ipaas solutions for the contact center space. Cdc software and consona corporation merge to form a. Bruce cameron, senior vice president of cdc softwares crm solutions, said the product is built entirely within the pivotal crm tool set, providing out of the box integration with the pivotal crm applications. Whilst the recent merger of consona and cdc software may seem a natural consolidation, the deal raises some serious questions regarding the future of the companys crm offering thats according to ovum analyst jeremy cox who explains that aptean, the company formed out of the partnership, will now have three crm software applications in its stable. Cdc software and consona corporation merge to form a comprehensive enterprise application software company. Over the past six months, monte ford, the president of aptean has made key executive hires, committed to new product investments, and rationalized overhead.
Following the merger, aptean will deliver software to a combined 9,000 customers across its worldwide network of sales and support operations, and employ a. Born from the merger of consona and cdc software, aptean, gives. Onyx supports more than 1,700 midmarket and enterprise customers in approximately 50 countries. Kristen hayes, director of global infrastructure, consona corp.
Consona and cdc have complementary solutions in key application areas, including customer relationship management crm, enterprise resource planning erp and supply chain management scm. Consona acquires supportsofts enterprise software group. Pivotal acquired by cdc and onyx acquired by consona compete directly, although knova acquired by consona serves a different need in the market. The acquisition brings together 32 product lines in erp, crm, supply chain. Consona provides crm and erp business solutions to more than 4,500 customers worldwide and across a variety of industries, including. Two erp companies with canadian connection merge channel. In 2012, two leading enterprise application software companies, cdc software and consona corp. A leading global provider of crm and erp software, consona corp. Cdc softwares solutions extend beyond erp and crm to ecommerce, human resource management, fund accounting, and supply chain management. Consona corporation consona, formerly known as m2m holdings, inc.
Two erp companies with canadian connection merge it. On august 7th, 2012, cdc software and consona corporation. In a move deemed by industry pundits as right on par with company strategy, indianapolisbased crm software company consona corporation entered a definitive agreement to acquire the enterprise softwarerelated assets of supportsoft, a redwood city, calif. Enterprise application software eas providers cdc software and consona have merged to form company brand aptean. Cdc software merged with indianapolisbased consona corp. Its recent crm focus has been on customer support automation application for the hightech vertical, as there is good synergy between crm, support automation, and knowledge management for this user base. On august 7th, 2012, cdc software and consona corporation merged to form aptean. Enterprise application software companies cdc software and consona today announced a merger, and will combine 1,500 employees and. Aptean focuses on five primary areas of application customer relationship management, desktop automation, supply chain management, vertical applications, and enterprise resource planning. Deployed in weeks in the cloud, on premise or in a hybrid environment, cdc creates a realtime, eventsbased link between your telephony system, crm, marketing automation platform and other solutions. Aptean, a global leader in enterprise business software, provides targeted erp, supply chain management, and compliance solutions that deliver results. Together they have 1,500 employees around the world to sell crm and enterprise resource management solutions to organizations of all sizes.
In early 2007, to avoid confusion between the made2manage erp solution and the company, m2m holdings, the company changed its name to consona corporation to represent its new position as a crm and erp software and service provider. Both cdc and consona acquired and developed a number of erp brands such as ross systems and intuitive through the years. Monte ford, president of cdc software, has been named the new aptean president. As aptean, we look forward to further developing our relationships with the customers of both cdc and consona.
Founded in 2003 originally as made2manage and backed by battery ventures vi lp and thoma bravo llc, the company acquired nine different erp solutions. The consona product portfolio consists of customer relationship management product lines crm software and both industryspecific and crossindustry enterprise resource planning solutions erp software. Enterprise application software providers cdc software corporation and consona corporation, with a total of 1,500 employees and 5,000 customers, merged in august 2012 to form aptean corporation aptean sells software for the financial, manufacturing and supply chain industries integrating enterprise resource planning erp, supply chain management scm, and. Consona crm, a crm vendor, has announced the release of onyx adaptive crm version 6. Thats according to ovum analyst jeremy cox who explains that aptean, the company formed out of the partnership, will now have three crm software applications in its stable. Atlanta, august 7, 2012 cdc software cdc and consona corporation consona, both enterprise application software eas providers of onpremise and cloud technologies, today announced they have merged to form aptean. Aptean enterprise resource planning software is a product of the aptean corporation, a company formed in 2012 after the merging of cdc software and consona corp. The consona product portfolio consists of customer relationship management crm product lines and both industryspecific and crossindustry enterprise resource planning erp solutions. New addition to consona dynamic agent solution helps it service desks proactively manage end user pcs indianapolis, in vocus october 22, 2010 consona corporation consona, a worldwide leader in providing customer relationship management crm and enterprise resource planning erp software and services for companies of all sizes, today announced the general. In 2012 cdc software and consona corporation two leading enterprise application software companies merged to form a new entity.
Aptean was formed by the merger of cdc software and consona corporation. Aptean formerly consona, knova, servicewarebusiness solutions consultant since jul 2004. Cons because consona was a smaller company, sales and marketing could have used more resources. Consona now has 10 erpcrm brands used by 4,300 customers, with over 600 employees in 40 locations worldwide.
Enterprise software solutions erp, scm, crm aptean. Consona serves the small to midsize manufacturing segment. Consona develops enterprise crm, knowledge management, product configuration, and network management software, as well as eservices. Aptean provides very specific industries with very specific software solutions. In 2012, cdc software and consona corporation, two leading enterprise application software companies, merged to form aptean. Enterprise ipaas solutions for contact centers cdc software. Cdc software combines with consona atlanta business. The highly customizable erp solution is designed on a flexible framework that incorporates finance, manufacturing, and distribution functionality in an effort to empower process. Six of these were in rapid succession from december 2005 to july 2006. Aptean sells software for the financial, manufacturing and other vertical markets integrating customer relationship management crm, customer experience management. Consona and cdc have complementary solutions in key application areas, including customer relationship management crm, enterprise. Prior to the union, both firms delivered software and services in areas such as crm, enterprise resource planning and supply chain management to small and large firms in financial services, manufacturing, distribution, medical, high tech, and professional services.
Compare aptean crm to alternative customer relationship management crm software. Consona provides crm and erp business solutions to more than 4,300 customers worldwide and across a variety of industries, including manufacturing and. Cdc software cdc and consona corporation consona, both enterprise application software eas providers of onpremise and cloud technologies to form aptean in 2012. Mergers continue in the enterprise software space on august 7th, 2012, cdc software and consona corporation merged to form aptean. In a world of generic enterprise software, aptean provides targeted erp, supply chain management and compliance solutions that drive for greater results. Consona has a great company culture, and tries really hard to make working for the company a rewarding experience. Knowledge management software, crm software, product configuration software. Its service centric crm software give your customers the power to control when and how they interact with you. Over the past six months, monte ford, the president of aptean has made key executive hires, committed to new.
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